You should first read my post about "7 Things to Do When You're Not Taking the GRE."
Yesterday, parts of Oregon were hit with a snowstorm that left massive pile-ups on the highway. Because all public schools were expected to close the following day, I decided to stay at home and not travel to the GRE center for my test, which was scheduled for today. I figured the test center would be closed, too.
Well, it turns out my test center was open today and my GRE wasn't cancelled. They returned my call this morning at 7:30 AM (I answered half-asleep) and told me I could either call GRE services and reschedule because of weather, or come and take the test anyway. My test was supposed to start at 8 AM but they told me it would be alright as long as I arrived before 10. I decided not to take the risk to drive down because there's supposed to be another round of snow this afternoon.
Before You Schedule a Test
More than Four Days Before the Test
The Day Before the Test
If you don't reach a person calling Prometric, email Prometric at Globalcandidateservices@prometric.com. This was a futile effort for me, but maybe you will have more luck. Don't expect them to respond even though they tout their service as being "24/7".
Consider your options - it's likely that your test center (unless it is listed on the Prometric site as being closed) will be open the next day. But do you really want to put yourself and/or your driver in danger on the roads?
The Day of the Test
Go to the ETS website > GRE > Contact Us. Call the general number and explain your situation again. The person on the line will give you exact directions on how to file a reschedule request, so have a pen and paper ready. You will have to fax your request, along with several key details (Name, Reg. No, Test Date, and Case Number, which they will provide you) and weather reports detailing the severity of the storm, etc. If you don't have access to a fax machine, ask for the email address to send the information to. Keep in mind that they will return your fax in 3-5 business days and your email in 7-10 business days. It just takes that long for them to investigate. Call the GRE services again in about a week to follow up with your request. If your request is granted, you may receive a new date for your test, a rescheduling voucher (with which you can select a new date yourself), or a refund. I'm not sure which one I'm getting, but I included a short paragraph in my email to them explaining why I would prefer a refund or a rescheduling voucher. I'll let you know how that goes. Remember to CC yourself the email so you have a copy of your request.
Now that there's nothing else you can do... remember to give yourself a pat on the back because you just went through one of the worst case scenarios when taking the GRE! Celebrate with good food, and invite your friends over to build a snowman. Read my previous blog post for ideas of what to do today.
What are some of your GRE worst case scenarios? Comment below and share to spread the info for your fellow test takers!